Privacy Policy

Nourra respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains the types of information we may collect when you visit our website, make a purchase, join the Nourra Thrive Club, communicate with us, or otherwise interact with Nourra, as well as how that information may be used and shared.

 INFORMATION WE COLLECT 

Depending on how you interact with Nourra, we may collect information you provide directly, such as your name, email address, phone number, billing and shipping information, account information, order details, product preferences, customer-service communications, reviews, survey responses, and information submitted through website forms.

We may also collect certain information automatically when you use our website, such as device and browser information, IP address, website activity, pages viewed, referring information, and information collected through cookies or similar technologies.

 HOW WE USE INFORMATION 

We may use personal information to process and fulfill orders; manage accounts and product subscriptions; provide customer service; communicate about purchases; operate and improve our website; understand how customers use our services; prevent fraud or misuse; comply with legal obligations; and, where permitted, send marketing communications, educational content, product news, special offers, and Thrive Club emails.

 EMAIL & MARKETING COMMUNICATIONS 

If you join the Nourra Thrive Club or otherwise opt in to marketing communications, Nourra may send you promotional and educational emails. You may unsubscribe from marketing emails at any time using the unsubscribe link included in those messages. Transactional communications relating to orders, accounts, or services may still be sent when necessary.

 COOKIES & ANALYTICS 

Nourra may use cookies and similar technologies to keep the website functioning, remember preferences, understand website performance, measure engagement, and support marketing. Depending on the technologies used on the final website and applicable law, visitors may be offered controls for certain cookie or tracking preferences.

 SERVICE PROVIDERS 

Nourra may share information with vendors and service providers that help us operate our business, such as website and e-commerce providers, payment processors, fulfillment and shipping providers, email and marketing platforms, analytics providers, customer-review services, and other technology vendors. These providers may process information on Nourra’s behalf or under their own applicable privacy terms.

 PAYMENT INFORMATION 

Payments may be processed by third-party payment providers. Nourra may not directly receive or store complete payment-card information when payment information is handled by those providers.

 DATA RETENTION & SECURITY 

Nourra retains personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining appropriate business and transaction records, resolving disputes, enforcing agreements, and meeting legal obligations. Nourra uses reasonable administrative, technical, and organizational safeguards designed to protect personal information, but no method of transmission or storage can be guaranteed to be completely secure.

 YOUR PRIVACY CHOICES 

Depending on where you live, applicable law may provide rights relating to your personal information. You may also contact Nourra with questions about your information or privacy choices.

 CHILDREN’S PRIVACY 

The Nourra website and services are not directed to children, and Nourra does not knowingly seek to collect personal information from children through the website.

 CHANGES TO THIS POLICY 

Nourra may update this Privacy Policy from time to time to reflect changes to its practices, technology, services, or legal obligations. The current version should display its effective date on this page.

 CONTACT US 

For questions about this Privacy Policy or Nourra’s privacy practices, contact us using the contact information provided on our website.